The Receptionist is the first point of contact for the Company, with callers and on-site visitors. The Receptionist provides administrative support across the organization, e.g., invoicing, A/P, filing, etc.
Receptionist Job Description:
- Answer Incoming Calls
- Determine the nature of callers’ business; provide answers to routine questions, direct callers to appropriate department or individual or take messages for the appropriate person(s).
- Greet walk-in visitors courteously, determine their needs, direct them to the proper person or department.
- Invoicing and Accounts Payable tasks:
- Combine bills of lading with the applicable sales order, calculate simple freight charge, enter invoice in computer.
- Print invoices, send to customers via their preferred method (email, mail, fax). 2-4 hours per day depending on volume of shipments.
- Enter accounts payable.
- Review supplier invoices against POs & receivers.
- From computer, assign a vendor number, due date (10th or 15th), GL code, tax status.
- Sort and distribute mail to employees and departments.
- Occasionally prepare bank deposit—for the ~ 5% of payments received via mail.
- File invoices and A/P.
Receptionist Job Requirements:
- Prior experience in an office support and receptionist role.
- Microsoft Office (Excel, Word, Outlook).
- High school diploma, GED, or equivalent combination of education and experience.
- Customer service.
- Attention to detail.
- Add, subtract, multiply, divide.
- Perform calculations with whole numbers, fractions, decimals.