Customer Service Job Responsibilities:

• Manage assigned customer accounts (includes order entry, tracking key customer data points, monitoring response to requests for quotation, handling customer complaints, and communication with customer personnel).
• Ensure work is completed in accordance with Customer Service best practices and standardized work processes (examples – obtaining customer forecasts beyond ordering horizon; publishing and reconciling open order reports with customers).
• Communicate with internal personnel and work closely with key cross functional teams as required to maintain customer satisfaction.
• May visit customers as required to strengthen relationships and partnerships.
• Specific duties/reports as assigned by the Customer Service & Supply Chain Manager

Customer Service Job Skills/Requirements:

• Complete knowledge of Order Entry processes and reports, and ability to maintain the integrity of order records.
• Excellent verbal and written communication skills
• Demonstrate a dependable, highly organized, detail-oriented, confident and personable attitude with dedication to customer satisfaction.
• Strong multi-tasker with abilities to handle and manage priorities of different customer initiatives
• Solid computer skills and demonstrated proficiency with all MS Office applications (ERP experience a plus).
• Working knowledge of web-based applications preferred.
• Knowledge of prints and specifications.
• High School Diploma or GED equivalent required.
• Associate’s or Bachelor’s degree preferred.
• A minimum of 2 years Customer Service experience in an office setting.
• Experience with manufacturing operations.

Responsibilities for Accounts Payable Clerk

• Process check requests and expense reports on a regular basis
• Accurately review, code, and process vendor invoices
• Perform monthly reconciliations
• Maintain a large number of vendor accounts while staying in compliance with company policies and procedures
• Perform data entry associated with accounts payable
• Review and reconcile invoice discrepancies
• Audit and process credit card bills
• Address and respond to vendor inquiries

Qualifications for Accounts Payable Clerk

• High school diploma. Associate’s degree in Accounting preferred.
• 2-3 years experience with accounts payable or general accounting
• Proficient Microsoft Office knowledge and skills
• Strong time management and organizational skills
• Knowledge of basic accounting principles
• High degree of attention to detail
• Ability to work independently and prioritize tasks
• Strong analytical ability

** This is a temporary position**

Human Resource Generalist Job Description:

The ideal candidate for this role should have a good understanding of business functions, good communication skills, good interpersonal skills, strategic thinking, and good organizational skills. The noteworthy HR generalist should improve HR initiatives, enhance staff morale, contribute to attaining business goals, promote good HR practices, and attract talented recruits.

• Developing the HR agenda and manage KPIs.
• Improving on existing HR strategies, policies, and practices.
• Orientation and training support. Talent Management Organization
• Improving and monitoring employee productivity.
• Structuring compensation and benefit packages.
• Managing staff wellness initiatives & Positive Employee Relations
• Improving relations between staff and employees.
• Evaluating staffing needs and overseeing recruitment efforts.

Human Resource Generalist Job Requirements:

• Degree in human resources management or related field (4 year preferred).
• Fluent in English and Spanish (spoken and written)
• 2 to 5 years experience
• Strong leadership skills and excellent communication skills.
• Highly organized and Microsoft Application proficiency
• Preference given for candidates with manufacturing experience
• Immediate Benefits (Health, Dental, Vision)
• Paid Time Off (best in class policy: starting 17 paid days per year (full time) plus 11 paid holidays
• Annual Bonus
• Employer 401(k) Match