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Customer Service

October 24, 2022 by elkhorn

Customer Service Job Description:

  • Professionally handle high volume (inbound/outbound) phone calls, chats, and emails
  • Ability to work in a fast working environment and be able to multitask with prioritization
  • Thoroughly and efficiently gather customer information, assess, and fulfill customer needs and educate customers where applicable regarding products and services
  • Assist customers over the phone/chat/email with assembly/issues/concerns
  • Complete and assist with sales credits, warranty issues, and order entering
  • Enthusiastically and actively participates in day to day functions and projects
  • Technical Aptitude: Understands design and components of ready-to-assemble furniture and comfortable assembling furniture as part of training process.

Customer Service Requirements:

  • 3-5 years of customer service/call center experience
  • Strong decision making and analytical abilities
  • High level of proficiency with Microsoft Office Suite

The Company:

This is a family friendly environment where teamwork and collaboration is valued, and casual dress is an option. Enjoy a benefit package that includes medical, dental, vision, and life insurance; short and long term disability; health and dependent care flexible spending accounts; paid

 

 

 

 

 

 

Administrative Clerk

October 24, 2022 by elkhorn

Part-time Administrative Clerk Job Description:

  • Perform reception duties during office hours including processing mail, answering phones, faxing, typing, copying, filing, scanning and data entry.
  • Prepare purchase requisitions, process procurement card payments, review and maintain accounts, and track transactions for all County IT purchases.
  • Process all invoice and payment receipts for technology purchases through the County financial software.
  • Perform monthly reconciliation of procurement card statement.
  • Receive payments, match against invoices and prepare and post deposits for IT.
  • Receive mileage and travel expense information and verify against monthly statements.
  • Generate Return Materials Authorizations as required.
  • Maintain inventory of technology fixed assets.
  • Perform yearly asset tie out report; track routine asset spend by project, run key reports and verify information with Finance Department reports.
  • Perform account management for cellular technology which includes procuring, change requests and tracking of all accounts and equipment.
  • Collaborate with Accounts Payable to obtain information to run monthly usage and cost reports for cell phones.

Part-time Administrative Clerk Job Requirements:

  • Proven experience in ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals as well as ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Prior accounts payable experience preferred
  • Above average data entry and Microsoft Excel knowledge.
  • Valid drivers license and reliable personal vehicle to travel between county locations as necessary.

 

 

 

 

Accounts Payable Specialist

October 17, 2022 by elkhorn

Accounts Payable Specialist Job Description:

  • Coordinate filing and record retention systems for accounting department records.
  • Check, stamp, date and verify all incoming invoices with receiving copies of purchase orders (PO), form extensions and footing to ensure correct payment for goods and services
  • Code all invoices with the correct general ledger account number
  • Obtain necessary signatures for approval to pay  invoices without corresponding PO
  • Enter all open accounts payable invoices into system
  • Process weekly payments, checks, ACH and wire transfers
  • Assist with monthly AP close out and AP journal entries
  • Contact vendors in regard to AP problems
  • Set up new vendors in ERP and ACH systems
  • Monitor AP aging and accrued AP accounts
  • Review customer statements and investigate discrepancies.

Accounts Payable Specialist Job Description:

  • Prior experience in Accounts Payable with a preference for manufacturing accounting
  • Preference for a candidate with knowledge of Sage

 

 

Administrative Clerk

October 10, 2022 by elkhorn

Administrative Clerk Job Description:

  • Answer telephones, direct calls, and take messages.
  • Take and receipt court payments
  • Answering general inquiries from attorneys and the public
  • Open new family and small claims cases in case management system
  • Processing temporary restraining orders and injunctions
  • Accept, file, distribute pleadings
  • File fees for a wide variety of court case types
  • Perform scanning and filing.

Administrative Clerk Job Requirements:

  • Prior clerical experience required. preference given to someone with legal experience.
  • Proficiency with Microsoft Office Suite
  • Above average verbal and written communication skills

 

Customer Service Representative

October 3, 2022 by elkhorn

Customer Service Job Responsibilities:

  • Manage assigned customer accounts (includes order entry, tracking key customer data points, monitoring response to requests for quotation, handling customer complaints, and communication with customer personnel).
  • Ensure work is completed in accordance with Customer Service best practices and standardized work processes (examples – obtaining customer forecasts beyond ordering horizon; publishing and reconciling open order reports with customers).
  • Communicate with internal personnel and work closely with key cross functional teams as required to maintain customer satisfaction.
  • May visit customers as required to strengthen relationships and partnerships.
  • Specific duties/reports as assigned by the Customer Service & Supply Chain Manager

Customer Service Job Skills/Requirements:

  • Complete knowledge of Order Entry processes and reports, and ability to maintain the integrity of order records.
  • Excellent verbal and written communication skills
  • Demonstrate a dependable, highly organized, detail-oriented, confident and personable attitude with dedication to customer satisfaction.
  • Strong multi-tasker with abilities to handle and manage priorities of different customer initiatives
  • Solid computer skills and demonstrated proficiency with all MS Office applications (ERP experience a plus).
  • Working knowledge of web-based applications preferred.
  • Knowledge of prints and specifications.
  • High School Diploma or GED equivalent required.
  • Associate’s or Bachelor’s degree preferred.
  • A minimum of 2 years Customer Service experience in an office setting.
  • Experience with manufacturing operations.

 

Accounts Payable Clerk

September 26, 2022 by elkhorn

Responsibilities for Accounts Payable Clerk

  • Process check requests and expense reports on a regular basis
  • Accurately review, code, and process vendor invoices
  • Perform monthly reconciliations
  • Maintain a large number of vendor accounts while staying in compliance with company policies and procedures
  • Perform data entry associated with accounts payable
  • Review and reconcile invoice discrepancies
  • Audit and process credit card bills
  • Address and respond to vendor inquiries

Qualifications for Accounts Payable Clerk

  • High school diploma. Associate’s degree in Accounting preferred.
  • 2-3 years experience with accounts payable or general accounting
  • Proficient Microsoft Office knowledge and skills
  • Strong time management and organizational skills
  • Knowledge of basic accounting principles
  • High degree of attention to detail
  • Ability to work independently and prioritize tasks
  • Strong analytical ability

** This is a temporary position**

Industrial Sewing

September 26, 2022 by elkhorn

Industrial Sewing Machine operator will operate sewing machinery to perform single and double needle sewing operations.

  • Operate sewing machines to join large ventilation system patterns
  • Align pieces to preserve grain and/or pattern
  • Adjust machines to stitch various types of fabrics
  • Inspect fabric pieces during assembly and upon completion to ensure compliance with established product quality criteria.

Industrial Sewing Position Requirements:

  • Good hand-eye coordination, concentration skills and a demonstrated attention to detail.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manual Sewing experience preferred, but training available.

Full time flex hours available from 6 am – 5 pm.

 

Human Resource Generalist

September 19, 2022 by elkhorn

Human Resource Generalist Job Description:

The ideal candidate for this role should have a good understanding of business functions, good communication skills, good interpersonal skills, strategic thinking, and good organizational skills. The noteworthy HR generalist should improve HR initiatives, enhance staff morale, contribute to attaining business goals, promote good HR practices, and attract talented recruits.

  • Developing the HR agenda and manage KPIs.
  • Improving on existing HR strategies, policies, and practices.
  • Orientation and training support. Talent Management Organization
  • Improving and monitoring employee productivity.
  • Structuring compensation and benefit packages.
  • Managing staff wellness initiatives & Positive Employee Relations
  • Improving relations between staff and employees.
  • Evaluating staffing needs and overseeing recruitment efforts.

Human Resource Generalist Job Requirements:

  • Degree in human resources management or related field (4 year preferred).
  • Fluent in English and Spanish (spoken and written)
  • 2 to 5 years experience
  • Strong leadership skills and excellent communication skills.
  • Highly organized and Microsoft Application proficiency
  • Preference given for candidates with manufacturing experience
  • Immediate Benefits (Health, Dental, Vision)
  • Paid Time Off (best in class policy: starting 17 paid days per year (full time) plus 11 paid holidays
  • Annual Bonus
  • Employer 401(k) Match

 

CNC Operator

September 19, 2022 by elkhorn

CNC Operator Job Description:

  • The CNC Operator operates computer numerical control machines to fabricate hubs or clean up wheels and tires.
  • The CNC operator loads parts in the machine, cycles machine and detects malfunctions in machine operations, such as worn or damaged cutting tools.
  • The position runs production lots, Changes inserts and makes offsets to adjust to specs, Completes and maintains paperwork.

CNC Operator Job Requirements:

  • The position requires frequent lifting, reaching, pushing and pulling objects that are up to 50 lbs.
  • Knowledge of Calipers, Depth Mic’s and other gages to ensure quality.
  • Prior manufacturing experience

 

Custodian/Janitor

September 12, 2022 by elkhorn

Custodian/Janitor Job responsibilities include: 

  • General cleaning and maintenance
  • Mopping & sweeping
  • Operate floor scrubber
  • Wipe down machines
  • Clean restrooms
  • Gather/empty trash

Custodian/Janitor Qualifications: 

  • Ability to lift 30 lbs.
  • Strong attention to detail.
  • Clear communication skills.
  • Ability to work with minimal supervision.

 

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