The Network Admin/IT Systems Engineer is responsible for all aspects of information systems technology, along with researching, implementing, developing, and supporting new and existing information system technologies that support our business infra-structure. This includes technical support, administration, security, reporting and training. Programmer Analyst responsibilities include ACCESS, Visual Basic, HTML, Progress, SQL, and Crystal Report, as well as various networking and vendor related tools and requirements in response to executive and user demand.
IT Support will include:
- Troubleshooting, diagnostics, and problem-solving for the following systems and departments
- Network Administration/Architect
- Server Support
- Desktop Support and Peripherals (computers, printers, scanners, PDAs)
- End User Support (IT Project Status Report)
- Webmaster
- Exchange Administrator (including Blackberry, Android and iOS support)
- Telecom Support (VOIP, Cell phones, Land Lines)
- Shop Floor Support (ERP, data collection systems, ESOP, labeling,)
- Application Support (Goldmine, Concord, CRM, custom departmental applications)
- Database Administration (Access, Progress, SQL)
- Security Support (Internet, VPN, Access Control, File Permissions, Network Security, Security Systems and Cameras)
IT Administration will include:
- Account creation, network management, computer updates, hot fixes, server updates, backups, network security
- Review current technology costs
- IT & Finance month-end close process and Finance report requirements
Programmer Analyst responsibilities will include:
- Streamline software and hardware technologies, improving current software and hardware technology applications
- Create the future technology plans to improve PAI systems and processes
- Internal design work (creative work, promos, business cards, website development)
- Access, Visual Basic, HTML, Progress, SQL & Crystal software programming in response to executive and user demands
- Work as an inter-department resource to improve processes and workflow.