Seasonal Office Assistant Job Description:

• Answering of phones with the ability to create relationships with customers by greeting them by name, create account ownership, be responsive and timely and always displaying a caring attitude.
• Perform daily office responsibilities, phones, data entry, filing, to maintain the efficient operation of the office
• Ability to communicate clearly and professionally, both verbally and in writing

Office Assistant Position Requirements:

• 2 Years’ experience minimum in a Customer Service/Office Environment
• Must be enthusiastic, have a positive attitude with an outgoing personality
• Demonstrate excellent attention to detail while multi-tasking in a fast paced environment
• Ability to perform basic math equations
• Have excellent working knowledge with Excel and Word

Part time (10 am – 2 pm) or Full time hours  (7 am – 4 pm) Monday-Friday, will be considered.

Customer Service Lead will spend the majority of their time as an active CSR, in addition to following Lead responsibilities.

Customer Service Lead Job Description:

• Lead a team of customer service reps on a daily basis.
• Participate in training program covering all aspects of customer service management.
• Set goals and provide mentoring / coaching.
• Perform quality monitoring on team members and provide feedback.
• Audit department processes and identify areas for improvement.
• Assist in the recruiting process to fill customer service positions.
• Monitors performance of staff members according to established standards.

Customer Service Job Requirements

• Excel at verbal communications, listening, feedback, delegation, fostering teamwork and multi-tasking.
• Strong track record of customer focused service and attention to detail.
• Prior leadership / management experience is a plus.
• Strong phone presence with exemplary customer service and/or sales skills.
• Able to coach and motivate in accordance with the company’s Performance Culture.
• Detail oriented.
• Familiar with contact center tools, systems, and methodologies.
• Strong MS Office skills including Word, Excel, and PowerPoint.
• Adaptable to swift program changes, developing the skills in proactive critical thinking and problem-solving.

 

Human Resources Administrative Assistant Job Responsibilities:

The HR Assistant will work closely with the HR Generalist, Recruiting Manager, and other HR team members, as well as members of the Administrative, Finance and Operations teams.  This position also will have frequent interaction with employees in addressing issues as they arise.  The successful candidate will be very organized, have a high attention to detail and be process-focused.

Responsibilities:

• Filing/Record keeping
  • Process paperwork associated with recruiting, on-boarding and separation processes
  • Support the recruiting and new hire process as needed
  • Maintain all components of employee files; including back-up to the owner of the employee attendance process
  • Support  HR Generalist with FMLA, unemployment, workers’ compensation, etc.
• Safety & Training Documentation
  • Compile data for the OSHA 300 log, etc.
  • Collect, organize and maintain safety incident reports
  • Compile and publish safety metrics and reports
• Employee/Labor Relations
  • Organize and file disciplinary records; serve as back-up for attendance process (disciplinary)
  • Owner of the Paylocity scheduling system process; work with Recruiting team to execute
  • Notifying employees of scheduling changes, overtime awarding, flex time
  • Facilitate the administrative tasks related to new hire and separation
• Compensation & Benefits
  • Support Payroll and Benefits processes through data entry and auditing
  • Maintenance of the Paylocity system for schedule changes, time off requests, payroll and separation

Human Resources Administrative Assistant Job Requirements: 

• 1-2 years previous administrative experience required; HR or Payroll experience is preferred
• Associate Degree in Business Administration or Human Resources or equivalent experience preferred
• Strong attention to detail and demonstrated record of precise record keeping; High level of organization and accountability; Ability to multi-task and prioritize different projects/tasks to meet deadlines; ability to adjust deadlines and prioritization on a regular basis to reflect organizational need
• Strong professionalism – maintaining the utmost confidentiality at all times
• Team based – enjoys working within a team while maintaining strong individual ownership for process accuracy
• MS Office proficient (Word, Excel, PowerPoint, Outlook, Teams); experience with integrated payroll management systems is a plus

This is a contract position lasting through 1st quarter 2021.

 

 

 

Administrative Assistant Job Description:

• Candidate will provide administrative support to the production manager and quality lab
• Candidate will process and document lab certifications

Administrative Assistant Job Requirements:

• Proficient with Microsoft Office Suite
• Ability to work in a manufacturing support position
• Strong written and verbal communication skills

Flexible 30 hour work week, which can be done in Mon-Thurs or Mon- Friday

 

Sales Assistant Job Description: This person would be the support to the sales team in several capacities such as:

• Internal contact person for Current and Prospective Large Accounts
• Order entry for ECom and outside sales team
• Sales marketing coordinator for:
  • New dealer binders
  • Marketing kits for new dealers
  • Marketing materials to dealers
  • Weekly emails to dealers
• Provide and distribute weekly inventory reports
• Freight back up
• Project coordinator for VP of Sales to include Consumer and Trade shows

Sales Assistant Job Requirements:

• Proficient Microsoft Office Suite skills
• Ability to multi-task and work autonomously
• Prior experience in an administrative support position required, sales support beneficial.

This is a family friendly environment where teamwork and collaboration is valued, and casual dress is an option. Enjoy a benefit package that includes medical, dental, vision, and life insurance; short and long term disability; health and dependent care flexible spending accounts; paid holidays, vacation, sick, personal time AND charity volunteer time; 401K and monthly and annual bonuses.