Customer Service Job Description:
- Monitor phones and emails and respond to requests, providing quotes and processing orders.
- Prepare complex, comprehensive, detailed quotes via SAP; prepare GIZA system drawings when applicable
- Follow-up on inactive open quotes
- Log orders into SAP, process and provide order status to clients
- Determine fabric, freight, and method of transport.
- Create system drawings for assembly
- As needed, process damage claims
Customer Service Job Requirements:
- Above average verbal and written communication skills
- Microsoft Office proficiency.
- Must have experience with estimating/quotes