Sales and Office Manager Job Description:
- Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and competition status
- Oversee daily activities of sales team to meet sales objectives.
- Perform product marketing and sales using Internet.
- Educate sales team on online marketing techniques.
- Ensure that all customer inquiries are addressed promptly.
- Analyze sales related issues and provide corrective actions.
- Identify, qualify and contact potential customers.
- Build positive and productive relationships with customers.
- Understand customer needs and recommend suitable products.
- Contact customers, present product, negotiate price and complete sales.
- Ensure compliance with company policies and regulations.
- Oversee the order process to the accounts satisfaction, which includes the release, receipt, billing and payment process.
- Stay up-to-date on product knowledge and new releases.
- Evaluate performance of sales and respond or provide appropriate feedback.
- Develop best practices to improve sales and profitability.
- Work with sales team to achieve monthly sales quotas.
- Schedule sales meetings to discuss about issues and updates.
Sales/Office Management Position Requirements:
- Candidate must have a minimum of 3-5 years of experience in a distribution customer service position.
- Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets required
- Committed to continuous education through workshops, seminars and conferences
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
- Higher level computer skills and fluent in Microsoft Office.